Well, the next release of Microsoft Dynamics CRM is already out. In fact, it was released to customer download on 16th February – a month back. Here’s the press release and if you need to download a 90-day trial version you can do so here. The trial keys can also be found on the download page.
I’ve just finished an installation of the new version on Windows Server 2008 R2 64-bit using SQL Server 2008 R2 64-bit. It went smoothly with just one hiccup. I had selected domain accounts for running all the CRM services (make sure you select a different account for the Microsoft Dynamics CRM Sandbox Processing Service service than the rest or else you will encounter a warning that asks you to do so). On the System Checks step, where the setup verifies the selected settings against the environment, it threw two warnings under Microsoft Dynamics CRM Server User Input. The warnings were –
- The account specified to run the Microsoft Dynamics CRM application does not have performance counter permissions
- The account specified to run the Microsoft Dynamics CRM Asynchronous Processing Service does not have performance counter permissions
Here’s a screenshot –
This issue can be resolved by simply adding your service account to the local group Performance Log Users. To do this follow the steps below (do not close the CRM setup window, leave it as it is on the warnings step) –
- Open Start -> Administrative Tools -> Computer Management.
- Navigate to System Tools -> Local Users and Groups -> Groups.
- Select the group
Performance Log Users, right-click on it and selectAdd to Group... - Click on the Add button to select your service account.
- Click on the OK button when done.
Back in the Dynamics CRM installation window, click on the Back button and then on the Next button. The setup will verify the settings again, and this time you should not see any warnings.
When you open CRM, you will be surprised – the user interface has undergone major enhancements and there are a lot of important new features. But, more about them in later posts…
Just one more thing, the other relevant downloads are here –
Praphulla Parab 
Didn’t fix the error…
Sorry can you make a screenshot of Open Start -> Administrative Tools -> Computer Management and then
Navigate to System Tools -> Local Users and Groups -> Groups.
I can’t find this section;
It’s actually a cool and helpful piece of info. I’m satisfied that you shared this useful information with us. Please keep us informed like this. Thank you for sharing.
good one
If you have a separate active directory domain controller and you’re using a domain account for the service, it’s not enough to add the account in the DC to the group. You actually have to open the local users & groups in the machine you’re installing CRM into, and add the domain account there.
Yes, and that is what is suggested in the post. You need to add the service accounts to the Performance Log Users local group on the server on which Dynamics CRM is being installed.